Can I collect my order in person?
Absolutely! For local customers preferring to pick up their orders directly, simply choose the "Pick Up" option when selecting your shipping method during checkout. This will arrange for your order to be ready for collection at our designated location.
Can RC King Hobbies help me find products not listed on the website?
Yes, with some limitations. Given the current challenges with international shipping, we offer a specialized sourcing service on a selective basis. If you're seeking a specific item not featured on our site, please contact us with your request, and we'll do our best to accommodate you within the constraints of our current shipping capabilities.
What if the landline isn't answered?
We've got you covered. There are times when we're out sourcing new stock or managing logistics, which might delay our response to landline calls. However, you can always reach us via our mobile number for calls and WhatsApp messages. We're committed to maintaining open lines of communication with our customers.
How can I be notified when an item is back in stock?
Stay informed effortlessly. If you're interested in an item that's currently out of stock, you can easily sign up for restock notifications. Logged-in users can click on the "Notify me when back in stock" button located under the orange out-of-stock indicator. If you haven't signed up or logged in, simply enter your email address in the notification field and click the button to be alerted via email the moment the item is available again.
What payment methods are accepted?
Multiple secure options for your convenience. At RC King Hobbies, we understand the importance of secure and versatile payment options. For online payments, you can use Payfast for debit and credit card transactions as well as EFT. Additionally, our physical store is equipped with card payment facilities, ensuring a seamless shopping experience whether online or in-store.