Shipments and Returns

  1. After payment is cleared delivery times are dependant on the shipping service selected.
  2. Shipping time frames specified within the RC King website are guidelines only.  RC King cannot be held liable for late delivery as we are at the mercy of our Suppliers and Couriers Companies.
  3. All returns are at the Customers own expense.
  4. Should you supply an incorrect address, RC King cannot be held liable for a missing package nor re-call such a package.
  5. RC King does not ship outside of South Africa.
  6. Shipping will only occur once your payment has been cleared and processed.
  7. RC King will ensure that your items are packaged safely.
  8. RC King cannot be held liable once packages have been shipped and therefore the responsibility falls to the customer.  RC King will not be held liable should packages be damaged or lost due to poor handling.  RC King will assist you in tracking down your lost parcel by contacting the courier and providing you with updates.

 

The areas supported by Fastway Courier services
Cape Town, Durban, George, Grabou, Johannesburg, Klerks Dorp, Knysna, Malmesbury, Mosselbay, Paarl, Pietermaritzburg, Plettenburg Bay, Polokwane, Port Elizebeth, Pretoria,  Randfontein, Richards Bay, Rustenburg, Stellenbosch, Vaal, Westonaria, Wild Coast, Witbank, Worchestor.

Door to Door Estimated Delivery times
JHB - 1 Day, DBN - 2 Days, CPT 3 - Days.  Outlying (NewCastle / Bethehem etc) 5 Days

Please note that customers that select the Fastway Courier service who specify addresses not supported in the list above, will automatically be defaulted to our standard mail service.  If you reside in areas not covered by Fastway, please contact us, we are happy for you to arrange your own courier to come and collect.